Private Policy

Your Privacy Matters to Us

At the Flight Attendant Institute your personal information is a top priority, and we appreciate the trust you place in us.

Personal Information

“Personal information” refers to data that allows us to identify you. It encompasses details like your name, email, address, phone number, and country. When you submit information request forms on our website, rest assured that we are dedicated to storing your personal data securely. Our commitment is to utilize this data solely to provide you with information about our programs. You have the freedom to withdraw your consent at any time, and we will never sell your personal data to third parties.

Privacy Commitment

The Flight Attendant Institute is committed to upholding your privacy rights and operates in accordance with the Freedom of Information and Protection of Privacy Act (FOIPPA) and other relevant legislation.

How We Use Your Information

The Flight Attendant Institute employs your personal data for specific purposes, including:

1. Responding to feedback, queries, and complaints submitted through contact forms, emails, or phone calls.
2. Sending marketing communications about our programs, open houses, subject to your clear consent.
3. Directly contacting you through an advisor when you request more information about our programs, contingent upon your clear consent.

Your consent is the lawful basis for sending marketing communications about our products and services. You retain control over your data and can opt in or out of receiving marketing communications when registering for the Emails.

Cookies, Analytics, and Tracking

While on our website, certain information such as Internet protocol (IP) address, device details, and browser information is automatically collected to address technical support matters and gain insights into your site usage. We may employ tracking technologies like cookies, web beacons, or third-party analytics tools to gather this information. Some third parties assist in associating your activities across browsers and devices for purposes such as retargeting, cross-device advertising, analytics, and measurement. Our third-party analytics and advertising providers include Google Analytics and JotForm only.

Managing Cookies

If you wish to limit, block, or delete cookies from our website or third-party advertisers, you can adjust your browser settings accordingly. Each browser has its own method, so refer to the ‘Help’ menu in your specific browser to learn how to modify your cookie preferences.